COVID-19 Resources for Individuals

Updated: Mar 30, 2020

State and Local Resources


· Mass.gov/Covid19 is the Commonwealth’s comprehensive landing page for news and resources on the virus. You can also call 2-1-1 to reach the state COVID-19 hotline or text “COVIDMA” to 888-777 for SMS updates from state authorities.


· Malden bulletin and information on the COVID-19 outbreak:

· Unemployment resources for those who have just lost their job or had their hours reduced.

· Welfare resources for those struggling to buy food or other necessaries.

· Fuel assistance to heat your home.

· Housing assistance and resources from the Citizen’s Housing and Planning Association.

· Protection against eviction or mortgage default, per the Division of Banks, as well as resources to help make rent.

· For essential workers, establishment of temporary emergency child care programs - and a FAQ.

· Employee rights and employer obligations during the COVID-19 emergency, including some resources for small business operators.

· Resources for health care coverage at MassHealth or through the Health Connector (enrollment has been reopened and extended through April 25).

· Access to telehealth, including full coverage telehealth for medically necessary services related to COVID-19.

· Resources for emotional and mental health.

· Educational resources for parents whose children are unexpectedly out of school.

· Driver’s license extensions, inspection waivers, and other assistance at the Registry of Motor Vehicles (RMV).

· Relaxation of certain real estate transaction requirements currently difficult to achieve.

· Extensions on terms for professional licenses and particularly for health profession licenses.

· Farmer’s markets, food safety, and other agricultural resources.

· Veterans can still access Chapter 115 benefits by calling their local VSO.

· Veteran's Crisis Line: 1-800-273-8255

· MA Dept of Veteran's Services S.A.V.E. Team: 1-888-844-2838

· Homeless Veteran Hotline: 1-888-866-2838

Federal Resources

· CDC.gov/coronavirus is the federal government’s comprehensive landing page for news and resources on the virus.

· Talking to your kids about COVID-19, from the CDC and from the Public Broadcasting Service (PBS).

· Information on student loans and interest during Covid-19.

· Resources for those in recovery from drug misuse

· Information from the IRS on federal tax filing here and here.

· Resource page from U.S. Senator Markey

Non-Governmental Resources

· Information and tools regarding civil legal issues

· Information on consumer protections.

· Resources for seniors from the AARP.

· Resources for grandparents raising grandchildren.

· Additional food resources for families as well as a food resource hotline: 800-645-8333

· Resources on how to mitigate harm for those who are misusing narcotics.

· Resources for bartenders through the United States Bartenders Guild.

· Flexible cash assistance through the COVID-19 Family Support Fund from the United Way of Massachusetts Bay and Merrimack Valley.

· Information on access to behavioral health care.

· Information and guidance on social isolation and how to combat it, from AARP

· Resources for immigrants or refugees.

· Alzheimer’s Association 24/7 hotline: (800) 272-3009

· National Domestic Violence hotline: (800) 799-7233; TTY 1 (800) 787-3225

· US Chamber resources for businesses.

· Tipped worker emergency fund.

· Resources for those in recovery from The Phoenix, The Herren Project, and AA.

· Grants and community empowerment events for veterans.

· Programs, services and goods for Massachusetts veterans.

· The Disabled Veterans Department of Massachusetts offers resources for disabled vets.

· American Legion department of MA has resources for veterans as well: 617-727-2966

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